Privacy Policy

Welcome to Vigor & Trim! Vigor & Trim was formed with the heartfelt intention to create a unique, accessible fitness website. Vigor & Trim provides a subscription service (the “Service”) that allows our members to access video, audio and other fitness content (the “Content”) streamed over the Internet to computers, mobile phones, tables and other devices.

At Vigor & Trim we are committed to protecting your privacy. We have created this privacy policy (the “Privacy Policy”) to make sure you know what information we collect, how we use it and how you can manage it. By using the Vigor & Trim Website (the “Site”), you expressly consent to the collection, storage, disclosure and use of your Personal Information (as defined below) as we have described in this Privacy Policy. Because your privacy matters to us, please take your time reviewing this Privacy Policy.

If you do not agree with any provision of this Privacy Policy, please do not use the Service or submit your Personal Information to us. If you have questions about our Privacy Policy, please contact us.

WHAT KINDS OF INFORMATION DO WE COLLECT?

Depending on how you use the Site, we may collect different kinds of information from or about you:

  • Personal Information You Provide: We collect Personal Information that you provide when you use the Service, including when you create an account (“Account”) to subscribe to the Service; purchase products, participate in a survey, contest or other promotion; register for our newsletter; post a review, provide us with feedback, comments, and testimonials; or request information or assistance from us. This information may include your contact information (name, address, phone number, or email address); credit card information, photo or images; or certain data about your use of the Site and the Service. “Personal Information” means “information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”

  • Video Information: We collect information about your use of our Service such as the number and category of video plays, the progress of your use of the videos, and the time and date a video was played.

  • User Comments: We collect information from user comments that you may provide to our Site, such as reviews, blog posts, testimonials or comments. Please note that the information you submit may be posted publicly on the Site. If you do not want this type of information to be made publicly available, please do not submit it to us or to the Site.

  • Device Information: We collect information from or about the computers, phones, tablets or other devices that you use to access the Site. We may associate this device information across your devices, which helps us provide consistent services. Such device information may include:

    • Your online environment (operating system, browser, hardware version, device settings, or device identifiers);

    • Device location, including specific geographic locations, such as through Bluetooth, WiFi signals, or GPS;

    • Connection information (name of your mobile operator, internet service provider, IP address); and

    • Browsing activity, such as the pages you visit or the links you click on.

  • Activity Information: In order to provide the best possible Service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Service, including information about users accessing the Site, such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your visit, and other technical information.

  • Social Media Account Information: If you choose to connect your social media account to the Site, the social media platform may share Personal Information with us about your use of the social media platform. This information may include your profile information such as name and email address. Please refer to the social media platform’s privacy settings to control how your information is shared with us and other third parties.

  • Employment Application Information: If you apply for employment with Vigor & Trim, we will collect your name, work history, references and other Personal Information relevant to your employment application. We will not use your information for purposes other than evaluating and processing your employment application.

  • Cookies: When you visit the Site, we send one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. Cookies collect the date and time of your visit, your registration information, and other technical information.

  • Interactions with Customer Service: When you interact with customer service we collect Personal Information necessary to provide you with customer service and support such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.

  • To Make Purchases: If you make a purchase, we will collect your payment information, such as your credit or debit card information and your billing address.

HOW DO WE USE THIS INFORMATION?

We are passionate about creating engaging and customized experiences for you and we use all of the information we collect to help support and improve the Service. We will obtain your consent to use your Personal Information for a purpose other than as described in this Privacy Policy. We may use your Personal Information as follows:

  • Offering, improving and developing the Service: We use your Personal Information to provide and improve the Service, including to operate, maintain and develop new content, features, and products. We use your Personal Information to analyze our operations and marketing initiatives and develop new services and products in response to your feedback. We may use data to track user behavior (e.g., pages viewed, for how long, the performance of those pages, etc.) to improve the Service and the user experience. We use your Personal Information for research and analytics purposes, and to better understand how users access and use our Service, both on an aggregated and individualized basis. For example, we may evaluate which features of our Site are more (or least) used by users.

  • Communicating with you: We may use your Personal Information to send you marketing communications, surveys, and important administrative announcements about the Service or your Account. We may use your information to respond to you when you contact us and to communicate with you about your use of our Service and for other customer service purposes. We may use your information to send you email marketing about our products and services and to send you announcements and newsletters.

  • Personalizing your experience: Your Personal Information helps us personalize your experience when you use the Service. We use your information to present products and information tailored to your interests and provide you with specialized content and product offers. For more information about how you can control how your information is used to personalize the ads you see, please see the section on Opting Out of Interest-Based Advertising below.

  • Promoting security and administrative purposes: We use the Personal Information we collect to help verify your identity, your account, and your activity on the Service. We might use this information, for instance, to investigate suspicious activity or violations of our Terms of Use or other policies. We use the information to comply with legal obligations, as part of our general business operations, and for other business administration purposes.

  • Third party services: We may use third parties to provide certain services on our behalf, such as processing transactions, sending e-mails, subscription or product fulfillment, billing, research, list cleansing, postal mailings or performing statistical analyses of activity on our Site. We may use third party banking, processing agents and distribution institutions to handle credit card transactions and order fulfillment for the Site, and such institutions would receive the Personal Information needed to verify and authorize your credit card or other payment information and to process and ship your order.

  • Cookies and data collection technology: We use cookies and other data collection technologies to provide and support the Site and the uses described in this the Privacy Policy. See “Cookies and Other Data Collection Technology” below to learn more about how we use Data Collection Technology and how to control cookies on your devices.

  • Employment application information: If you apply for employment with Vigor & Trim, we will collect your name, work history, references and other Personal Information relevant to your employment application. We will not use your information for purposes other than evaluating and processing your employment application.

  • Aggregated information: We may share aggregate, anonymize or de-identified information about users with third parties for marketing, advertising, research or similar purposes.

HOW IS THIS INFORMATION SHARED?

We will only share your Personal Information as we may disclose to you at the time we collect it, with your consent or as described below:

  • With our vendors: We work with vendors that help us provide the Site and Service. We may share Personal Information with our vendors for website hosting, professional services, human resources management, customer service, e-mail delivery, auditing and providing the Service. We may also engage vendors to provide marketing, advertising, communications, infrastructure and IT services, tech support, to personalize and optimize our Service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our Service), and to process and administer consumer surveys. We do not authorize our vendors to use or disclose your personal information except in connection with providing their services to us.

  • With third party partners: We work with third party partners that provide advertising, measurement and analytics services. We want our advertising to be relevant and interesting, so we may share information with these third-party partners to help us tailor these advertisements to your interests. We do not share Personal Information with these third party partners, nor do we sell or lease your personal information to any third parties for such third party’s marketing purposes.

  • As part of a corporation transaction: We may share, transfer or delete your Personal Information if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control involving Vigor & Trim or any affiliated company. As part of the transaction, we may share your Personal Information with lenders, auditors, and third-party advisors, including attorneys and consultants.

  • In other lawful ways: We may also share your Personal Information: (i) if we determine that disclosure is necessary to comply with the request of a law enforcement, regulatory agency or other legal process; (ii) to protect the rights, privacy, property, interests or safety of our company or our affiliates, customers, business partners, suppliers, employees or the general public; (iii) to pursue available remedies or limit damages; (iv) to enforce our Terms of Use; (v) to respond to an emergency; and (vi) as otherwise permitted by applicable law.

COOKIES AND OTHER DATA COLLECTION TECHNOLOGY

We use cookies and other Data Collection Technology (as defined below) to help us provide, protect and improve the Service. Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers on computers, phones and other devices and they may contain information such as user settings, browsing history and other Internet activities. While the cookies that we use may change from time to time as we improve and update the Service, the types of cookies we use generally fall into the below categories:

  • Session Cookies are used to operate our Service. Some cookies are essential for the operation of the Service. If a user chooses to disable cookies, certain content and features may not be available.

  • Preference Cookies are used to remember your preferences.

  • Advertising Cookies are used to serve you with advertisements that we believe are relevant to you and your interests. These cookies also help us evaluate our marketing program performance and analytics.

  • Security Cookies are used for general security purposes, such as user authentication and preventing fraudulent use or unauthorized access of data.

A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. It may enable us to monitor user activity and website traffic. To learn more about cookies and web beacons, visit www.allaboutcookies.org. In this Privacy Policy, we refer to cookies, pixel tags. web beacons and other similar technology as “Data Collection Technology.”

Why we use Data Collection Technology: Data Collection Technology helps us to save your password for future log-ins, detect and prevent fraud, and help us (and our ad partners) manage our online marketing program and deliver ads that are relevant or may be of interest to you. We may use Data Collection Technology to offer you enhanced functionality when accessing or using our Service. This may include identifying you when you sign into our Site or keeping track of your specified preferences, interests or past items viewed so that we may enhance the presentation of content on our Site. Data Collection Technology also helps us personalize and improve the performance of the Site. For example, we use Google Analytics to collect information to improve the Site, such as how often users visit a website, what pages they visit when they do so, and what other websites they used prior to visiting the Site. Google Analytics places a cookie on your web browser so that it can identify you the next time you visit the Site; the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Controlling cookies on your computer: We will notify you when you are on part of the Site that uses cookies. By continuing to use that part of the Site after such notice, you accept the use of cookies. If you do not wish to receive cookies, you may set your browser to reject cookies or alert you when a cookie is dropped on your computer. Usually, these settings are available through the security features of your web browser. Please be aware that if you disable cookies, some features on the Site may not be available.

Our policy on “Do Not Track” signals: 

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

Opting out of Interest-Based Advertising: 

Interest-based advertising is a way that helps companies provide you with more relevant advertising on the websites you visit. If you want to “opt out” of receiving online interest-based ads, please follow the instructions at www.aboutads.info/choices, or http://www.networkadvertising.org/choices/. Please note that when you “opt-out” of receiving interest-based ads, this does not mean you will no longer see ads from us or on the Site. It means that the online ads that you do see will not be based on your particular interests. If you delete cookies on your device, generally you will need to opt-out again. More information about online behavioral advertising can be found at www.aboutads.info.

HOW CAN I MANAGE MY PERSONAL INFORMATION?

If you are an Account holder, you can manage your Personal Information in your Account settings and profile page. You may also contact us directly if you wish to manage the personal information we may hold about you.

You may change any of your Personal Information in your Account by editing your profile within your Account or by sending an e- mail to us at the e-mail address set forth below. If you believe that any Personal Information we are holding about you is incorrect or incomplete, you can also request that we correct or supplement such data. Please contact us as soon as possible if you become aware of any such inaccuracy or incompleteness.

You may request deletion of your Personal Information but please note that we may be legally required to keep some of this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirement). Upon your request, we will close your account and remove your Personal Information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We may retain Personal Information from closed accounts for a certain period of time to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and take other actions otherwise permitted by law.

You can request more information about the Personal Information we hold about you. You can request a copy of your Personal Information. If you wish to receive a copy of your Personal Information, you may send us an e-mail at the address set forth below and we will provide you with a copy in a readily usable format.

HOW CAN I OPT OUT OF MARKETING COMMUNICATIONS?

If you do not wish to receive marketing emails from us or prefer us not to process your personal information for marketing purposes, you may use the unsubscribe link in any of our marketing emails or contact us at info@vigorandtrimfitness.com.

Please note we cannot remove your personal information from the databases of third parties (who are not our vendors) with whom we have shared your personal information prior to your opt-out request. Please contact those third parties directly.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We take reasonable securities and precautions intended to protect your Personal Information that we collect. Unfortunately, no system or online transmission of data is completely secure, and we cannot guarantee the security of data transmitted across the Internet. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

You are responsible for keeping your password for access to the Site confidential and secret. We recommend that you change your password frequently. If you lose control of your password, anyone who has your password may access your Account. You may lose control over your Personal Information and may be subject to legally binding actions taken on your behalf. We urge you to keep your password secure and safe at all times. By using our Site, you acknowledge that you are responsible for the security of your username and password. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

LINKS TO THIRD PARTY WEBSITES

The Site may display links to and/or advertisements of third party websites, products or services that are not provided by Vigor & Trim. When you click these links, you will be directed away from the Site to that third party’s website. Any information you submit on that third party’s website will be subject to that third party’s practices and privacy policy. We encourage you to read these third-party privacy policies carefully before submitting your information. In addition, our Privacy Policy addresses only our practices with respect to Personal Information we collect about you in the course of using our Site and does not apply to information about you that might be collected by a third-party website or an offering linked to or otherwise accessible from our Site. Any information collected, obtained and/or used by any such third parties is subject to the privacy policies of those third parties. We encourage you to review the privacy statements of websites you choose to link to from our Site so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements, use of your information or other content on websites outside of the Site. Any claim you may have against third party sites must be brought directly against such sites. You acknowledge and agree that under no circumstances will Vigor & Trim be liable for any act or omission of a third-party site or for any injury, loss or damage incurred by you as a result of your use of third party sites or any goods or services offered on such sites. If you decide to access any third- party sites, you do so at your own risk.

NOTE TO INTERNATIONAL USERS

Please note that your Personal Information will be stored and processed on servers in the United States. The laws on holding personal data in the United States differ from the laws of other countries. By using the Site, you consent to the transfer, storage and use of your information in accordance with applicable laws and with this Privacy Policy. We do not market or advertise the Service to anyone located in the European Union. We do not target customers residing within the European Union. We do not have an office or any agents in the European Union. We only accept payment for the Service in United States dollars.

CHILDREN’S PRIVACY

The Site is not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act and similar rules in other jurisdictions, if we learn that we have received any information directly from a child under age 13 (or such other age as set by the laws of jurisdictions outside the U.S.) without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Service and subsequently, we will delete that information.

HOW WILL WE NOTIFY YOU OF CHANGES TO THIS PRIVACY POLICY?

The Effective Date of this Privacy Policy is set forth at the bottom of this page. If we make a material change to this Privacy Policy, we will notify you by posting an announcement on the Site. Any changes will become effective immediately after we post the revised Privacy Policy on the Site. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your Personal Information. Your continued use of the Site after the Effective Date constitutes your acceptance of the amended Privacy Policy.

CONTACT US

If you have any questions or concerns regarding our Privacy Policy or you wish to learn more about how we use your information, please contact us by email at info@vigorandtrimfitness.com.

Policy effective date: 7/8/2021